Last Updated: June 26, 2025

1. Introduction

This Privacy Policy describes how Billiard Stroke Training ("we," "us," "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.

2. Information We Collect

Information You Provide

• Contact & Account Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely by our payment processor; we do not store full card numbers)
• Order Information: Purchase history, product preferences, communication with customer support

Information Collected Automatically

• Device Information: IP address, browser type, device type, operating system
• Usage Information: Pages viewed, products browsed, time on site, referral source
• Cookies: Data collected through cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about orders and customer service
• Improve and personalize your shopping experience
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

4. How We Share Your Information

We share your information with trusted third parties who help us operate our business:

• Shopify: Our e-commerce platform provider for hosting and checkout
• Payment Processors: To process your transactions securely
• Shipping Carriers: To deliver your orders
• Marketing & Analytics: To improve our services and communicate with you
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies to:

• Keep your shopping cart active
• Remember your preferences
• Understand how you use our website
• Show you relevant advertisements

You can manage cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update inaccurate information
• Delete: Request deletion of your data
• Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at support@billiardstroketraining.com

For California Residents (CCPA): You have additional rights including the right to know what personal information we collect and the right to opt-out of sales (note: we do not sell your information).

For EU/UK Residents (GDPR): You have additional rights including data portability and the right to object to processing.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure hosting, and regular security assessments to protect your information. However, no online transmission is 100% secure.

8. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You can request deletion of your account at any time.

9. Children's Privacy

Our website is not intended for individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Billiard Stroke Training
Email: support@billiardstroketraining.com

Last Updated: June 26, 2025

1. Agreement to Terms

By accessing or using Billiard Stroke Training's website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance of the modified Terms.

2. Account & Eligibility

You must be at least 18 years old to use our services. When creating an account, you agree to:

• Provide accurate and complete information
• Keep your password secure
• Notify us of any unauthorized account use
• Accept responsibility for all activities under your account

3. Products & Pricing

We make every effort to display accurate product information and pricing. However:

• Product descriptions, images, and specifications are subject to change
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Product availability is not guaranteed

4. Orders & Payment

Order Acceptance: We reserve the right to accept or decline any order. If we decline an order after payment, we will issue a full refund.

Payment: We accept major credit cards and other payment methods shown at checkout. Payment must be received before we process your order. All payments are processed securely through Shopify Payments or authorized payment processors.

5. Shipping & Delivery

• Shipping costs and delivery times are displayed at checkout
• Delivery times are estimates, not guarantees
• Risk of loss transfers to you upon delivery to the carrier
• You are responsible for providing accurate shipping information

See our Shipping Policy for complete details.

6. Returns & Refunds

We want you to be satisfied with your purchase. Our return policy includes:

• Return window and eligibility requirements
• Conditions for refunds or exchanges
• Items that cannot be returned
• Return shipping responsibilities

Please refer to our Return & Refund Policy for complete information.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by Billiard Stroke Training or Billiard Tokuda and is protected by copyright and trademark laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer any part of our website

8. User Conduct

You agree not to:

• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Transmit viruses or malicious code
• Engage in fraudulent activities
• Harass or harm other users
• Use automated systems (bots) to access our website

9. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that our website will be uninterrupted, error-free, or secure.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for your order or $100, whichever is greater

11. Termination

We may suspend or terminate your access to our services at any time for violations of these Terms. You may close your account by contacting us.

12. General Provisions

Governing Law: These Terms are governed by applicable laws of our jurisdiction.

Dispute Resolution: Please contact us first to resolve any disputes. If unresolved, disputes may be subject to arbitration or court proceedings as permitted by law.

Severability: If any provision is found invalid, the remaining provisions remain in effect.

Entire Agreement: These Terms, along with our Privacy Policy and other referenced policies, constitute the complete agreement.

13. Contact Us

For questions about these Terms of Service:

Billiard Stroke Training
Email: support@billiardstroketraining.com